Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you can request a refund within a certain timeframe.
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Last updated: October 2025
Overview
At Warlock Beard Co. LLC, every potion, elixir, and blend is crafted with care, precision, and respect for quality. While returns are rare, we understand that circumstances can arise. This policy outlines how we handle returns, exchanges, and refunds to ensure every customer has a fair and transparent experience.
1. Return & Exchange Requirements
To be eligible for a return or exchange, the following conditions must be met:
Requests must be made within 30 days of the order date.
Items must be unused, unopened, and in their original packaging and condition.
Customers are responsible for all return shipping fees.
Please contact us at Support@WarlockBeardCo.com before sending any return to obtain approval and instructions. Unauthorized returns may not be accepted.
2. Non-Returnable Items
For health, safety, and quality reasons, we cannot accept returns on the following:
Sample sizes, trial kits, or promotional items
Soaps, washes, or other personal-care products that have been opened or used
Apparel or merchandise
Products returned solely due to scent preference (we encourage testing trial sizes first)
Products resulting in allergic reactions or sensitivities (all ingredients are fully listed prior to purchase)
3. refunds
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
If approved, a refund will be processed to your original payment method within 3–5 business days. Please note:
Original shipping costs are non-refundable.
If your order qualified for free shipping, the actual shipping cost may be deducted from your refund amount.
4. international orders
All international orders are final sale. We are unable to offer returns, exchanges, or refunds for orders shipped outside of the United States.
5. Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us at Support@WarlockBeardCo.com within 7 days of delivery. We may request photos of the product and packaging to assist with claims. Once verified, we’ll promptly arrange a replacement, exchange, or refund depending on the situation.
6. Our Commitment — 100% Satisfaction Guarantee
At Warlock Beard Co., we proudly stand behind the quality of every product we craft. Your beard deserves the finest care, and your satisfaction is our priority. If for any reason your order does not meet the high standards we promise, we’ll make it right — whether that means a replacement, exchange, or refund.
When you choose Warlock Beard Co., you choose confidence in quality, care, and craftsmanship.
7. Return address
Warlock Beard Co. LLC P.O. Box 4 Dingmans Ferry, PA 18328 United States
8. Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Warlock Beard Co. LLC Email: Support@WarlockBeardCo.com Milford, Pennsylvania, USA
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