Shipping Policy
At Warlock Beard Co. LLC, we are committed to ensuring that your orders are processed and delivered in a timely manner. Please review our shipping policy for more details on processing times, shipping costs, and how we handle issues related to lost or damaged packages.
Order Processing Times
Orders are processed within 1-3 business days from the date of purchase. Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order. Shipping fees are collected at the time of purchase.
Domestic Shipping Options
We offer domestic shipping within the United States. Customers can choose between standard and express shipping options at checkout. Shipping times may vary based on the chosen shipping method and the destination.
International Shipping
We provide international shipping to select countries. Free shipping is only available for orders shipped within the United States. All international orders are subject to shipping fees, calculated at checkout. Please note that international orders may experience a slight delay in processing, typically taking 2-3 business days to handle, and may also incur a small handling fee.
Potential Service Interruptions
While we aim to meet delivery estimates, there are instances where delivery times may be affected by factors beyond our control. These may include, but are not limited to, weather conditions, global health crises (e.g., COVID-19), carrier service interruptions, labor strikes, or other unforeseen events.
Warlock Beard Co. LLC is not responsible for delays caused by external factors beyond our control. Once your order is handed over to the shipping carrier, any delays in delivery due to carrier-related issues are beyond our influence. We encourage you to track your shipment and contact the carrier for any delivery disruptions.
Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us at Support@WarlockBeardCo.com as soon as possible. We will work with the carrier to resolve the issue. If the carrier is unable to recover or replace the item, we will either provide a replacement or issue a refund, depending on the situation.
Contact Us
If you have any questions or concerns about shipping, please feel free to reach out to us at:
- Email: Support@WarlockBeardCo.com
Warlock Beard Co. Return & Refund Policy
At Warlock Beard Co., we put a great deal of care into crafting each product, and we want every customer to feel completely satisfied with their purchase. While returns are rare, we understand that sometimes circumstances arise. This policy outlines how we handle returns, exchanges, and refunds.
Return & Exchange Requirements
- Requests must be made within 30 days of the order date.
- Items must be unused, unopened, and in the same condition as when received, including original packaging.
- Customers are responsible for all return shipping fees.
Non-Returnable Items
For health, safety, and quality reasons, we cannot accept returns on the following:
- Sample sizes / trial kits
- Soaps and washes
- Apparel
- Products returned due to scent preference (we follow IFRA guidelines and encourage testing trial sizes first)
- Allergic reactions or sensitivities (ingredients are fully listed for review before purchase)
Refunds
Once your return is received and inspected, we will notify you by email.
- If approved, your refund will be processed back to your original payment method within 3–5 business days.
- Original shipping costs are non-refundable and will be deducted from the refund amount.
International Orders
Please note that international orders are final sale. We are unable to offer returns, exchanges, or refunds outside the U.S.
Our Commitment – 100% Satisfaction Guarantee
At Warlock Beard Co., we proudly stand behind every potion, elixir, and blend we craft. Your beard deserves only the finest, and we are committed to ensuring you are 100% satisfied with your experience. If for any reason your order arrives damaged, defective, or not up to the high standards we promise, we’ll make it right — whether that means a replacement, exchange, or refund.
Our goal is simple: when you choose Warlock Beard Co., you choose confidence in quality, care, and craftsmanship.
Return Address
Warlock Beard Co.
P.O. Box 4
Dingmans Ferry, PA 18328
Contact Us
If you have any questions about returns, refunds, or exchanges, please contact us:
📧 support@warlockbeard.com